Average Reviews:
(More customer reviews)Our 8 person internal medicine practice dumped our transcription service and went to this on the rave reviews of one member of the group. The problem, as always, is reasonable sound recognition ability but not actually WORD or language recognition.
So, (or sew), saying "225" FREQUENTLY can yield "2-5", "2 to 5", and do (dew) so repeatedly. It claims to learn from your corrections, but I (eye) haven't been impressed. At least 25% of notes have hidden errors where (wear) (we're) a word that makes no sense whatsoever will be heard by the program and inserted.
Just today,
"I've already discussed" was transcribed as "Arty discussed."
"He began feeling better" came out as "Ejection feeling better"
"Doubt that this" came out as "Gout that this"
"His" instead of "Has" and random "He" vs "she" insertions in notes.
H1N1 is "h one and one"
"problems" is "proms"
The problem with these errors is that a cursory glance over the note sometimes doesn't catch them since it still looks like English even if it's gibberish. I've looked at a note during a follow-up visit and absolutely had no idea what it was I said versus the word salad that was transcribed by Dragon.
More trouble than it's worth at half the price
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DRAGON MED 10
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