Average Reviews:
(More customer reviews)If you are planning on buying any of ScanSoft's Dragon NaturallySpeaking software, I would urge you to first visit their website...to read up on their pricing scheme for tech support.
I quote, "You may contact ScanSoft Technical Support by email through the support section of this web site. Fill out a Problem Report Form and a response will be sent in a timely manner upon receipt. Each incident entered from the Problem Report Form with be charged $9.95. Email is a lower cost option to telephone support."
Nine dollars and ninety-five cents to get them to answer your tech support questions on their products?!?
But that's not the worst of it. Notice the last sentence of that quote. "Email is a lower cost option to telephone support."
Is it ever.
I quote further, "One free technical incident" support call per customer is allowed, each "Additional incidents $[money] each"; that's [money]cents for each additional call!
Consider yourself lucky, version 5 users don't even get the first free call.
So what does this mean? It means that if you don't get all of your problems solved in one phone call, or, heaven forbid, you have a problem somewhere down the line, you get the privilege of paying ScanSoft ...for any tech support you might need getting their product to run (and that's per call).
I wish you luck if you go ahead and buy this product; but please, don't just take my word for what I'm writing...do yourself a favor and check out their website for yourself first.
Click Here to see more reviews about: Dragon NaturallySpeaking 6 Standard
Product Description:
Dragon NaturallySpeaking Standard speech recognition software enables home computer users to save time by creating documents, sending e-mail, and surfing the Web by voice. Talk to your computer and your words instantly appear in letters, messages, and more. Use your voice to format text, select words, and edit in your favorite programs, including Microsoft Word, Microsoft Outlook Express, America Online, and Corel WordPerfect. You can even browse, search, and navigate Web pages, hands-free.
Dragon NaturallySpeaking Standard is fast, accurate, and easy to use. It learns to recognize your voice in fewer than five minutes. A noise-canceling microphone is included.
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